Shipping & Returns

To make it easy for you to come up from a purchasing value of 300,00 EUR free (obviously the product is insured).
For purchases below 300,00 EUR we deliver the best, and fastest way (of course the product is also insured), a delivery fee of 5,95 EUR within Germany and the Netherlands.

For orders from other countries, we individually value of goods shipped. The costs of this are available during the ordering process.Put here your Shipping & Returns information.


Revocation:


As a consumer with a valid residence in Germany you can cancel your contract declaration within two weeks without giving reasons in written form or by returning the product is revoked, unless you have in your exercise independent professional or commercial activity traded (orders by entrepreneurs). The period begins with the earliest Kentnissnahme this instruction, but no later than with preserving the goods. To preserve the period is sufficient to send the withdrawal, which in any case be sent to:

Icom radios
Inh Thomas Werner
Gustav Mahler-Str. 42

D-40724 Hilden

 

Consequences:

In case of an effective withdrawal the benefits received by each party returned and any uses (eg interest) surrendered. Can you give us the performance received wholly or partly or only in deteriorated condition, you will be obliged to possibly value. This does not apply if the deterioration of the product solely on its audit, as you about it in a store would have been possible due. In addition, you can substitute the value avoid liability by using the matter is not how your Eigentumin use and refrain from anything which could impair their value. Parcel things are at our risk possible in the original package be returned. Matters are not parcel at your house.

You have the cost of returning to bear if the delivered goods ordered and if the price of the case returned an amount not exceeding 40 euros or if you are at a higher price the thing at the time of revocation is not yet the consideration or a contract agreed to have installment. They may not be arbitrarily returned to the Dispatch choose, but have to pick up on the subject, while you are in any case have to make sure that on the day of pickup always yourself or an authorized person is reachable.
 

The right does not exist for:

* Goods, according to customer specifications or clearly to the personal needs or tailored by their nature are not suitable for a return or can spoil quickly or whose expiration date would be exceeded,

* Audio or video recordings or software if the disk supplied by you have been unsealed,

* Newspapers, periodicals and magazines.

 

Particular revocation for consumers from the EU:

Belgium: The withdrawal period should be 7 working days and begins with the delivery of the goods following day, in the case of services with the conclusion of the contract on the following days to run. The consumer bears the direct costs of return, unless the online shop fulfills its obligations or not the goods supplied do not agree with the product.

Denmark: The withdrawal period should be 14 days, beginning with the date of delivery of the goods to run. In the case of services begins the period running from the date on which the consumer on the conclusion of the contract had been informed. The consumer has the direct cost of returning goods to bear.

Finland: The withdrawal period should be 14 days and begins with the principle on the receipt of a written order confirmation by the consumer following days to run in the event of a supply of goods but only with the delivery, unless a prior written order confirmation from the consumer arrived. If the deadline expires on a Saturday or a holiday, then extended the deadline until the following working day. The entrepreneur has the consumer the cost of returning goods to replace it, if the returned goods through the mail can be transported.

France: The withdrawal period should amount to 7 days and starts from the date of receipt of the product by the consumer, in the case of services with the adoption of the contract to run. If the deadline expires on a Saturday, Sunday or on a legal holiday, then extended the deadline until the following working day. The consumer has the direct cost of returning goods to bear.

Greece: The withdrawal period shall be 10 days and begin on the day of delivery to run services in the event of the day on which the consumer a written confirmation of the contract receives. In Article 6 (3) of the EU Distance Selling Directive 97 / 7 * contained contracts are not excluded from the revocation. The consumer has the direct cost of returning goods and to ensure the product be returned in original condition.

Britain: The withdrawal period should be 7 working days, beginning with the day after the receipt of goods by consumers, in the case of services with the date of Vertragschlusses. The consumer has the direct costs of returning to bear if expressly agreed upon was that the customer received the goods in the event of a withdrawal must be returned. If no such agreement, the online store the goods at his own expense to collect.

Ireland: The withdrawal period should be 7 working days, starting with the date of receipt of the product by the consumer. In the case of services begins the period running from the date of Vertragschlusses. The consumer has the direct cost of returning goods to bear.

Italy: The withdrawal period shall be 10 working days and begins on the date of receipt of the product by the consumer, in the case of services, from the days of the contract. An effective exercise of the right of withdrawal is only possible if the consumer to the business by registered letter with acknowledgment to the revocation can play. The consumer has the cost of returning to bear.

Luxembourg: The withdrawal period should be 7 working days, starting with the delivery of the goods. In the case of services begins the period running from the date of the contract. The consumer has the direct cost of returning goods to bear.

Netherlands: The withdrawal period should be 7 working days. The exceptions under Article 6 (3) of the EU Distance Selling Directive 97 / 7 * are restricted, and agreements are inadmissible. The consumer has the direct cost of returning goods to bear.

Austria: The withdrawal period should be 7 working days, starting with the receipt of goods to the recipient. In the case of services begins the period running from the date of the contract. When a withdrawal, then the consumer has already performed promptly reimbursed. The consumer has the direct cost of returning goods to bear.

Portugal: The withdrawal period should be 14 days, beginning with the receipt of goods at the receiver to run in the event of services on the day of the contract. The consumer has expressly for the good condition of the goods received to ensure that. The consumer must be the withdrawal by registered letter with acknowledgment show and has the direct cost of returning goods to bear.

Sweden: The withdrawal period should be 14 days, beginning with the receipt of goods. The consumer has the direct cost of returning goods to bear.

Spain: The withdrawal period should be 7 working days, starting with the receipt of goods. Will the benefits received the consumer does not respond within the 30-day period be refunded, so the consumer can the two times the amount initially paid claim. The consumer bears the direct costs of returning.

 

* Article 6 (3) of the EU Distance Selling Directive 97 / 7:

"Unless the parties have agreed otherwise, the consumer may in paragraph 1 shall not exercise at Revocation

For the provision of services, whose execution with the consent of consumers before the end of a period of seven working days referred to in paragraph 1 has begun;

Contracts for the supply of goods or services whose price depends on the evolution of the fluctuations in the financial markets, the supplier has no influence depends;

Contracts for the supply of goods, according to customer specifications or clearly to the personal needs or tailored by their nature are not suitable for a return or can spoil quickly or whose expiration date would be exceeded;

Contracts for the supply of audio or video recordings or software, which consumers have been unsealed;

Contracts for the supply of newspapers, periodicals and magazines;